Myki Receipt

About the Myki Receipt

Myki is Melbourne, Australia's public transit smart card system used across trains, trams, and buses. A Myki receipt documents a card top-up, transaction history, or fare payment. People recreate or print Myki receipts to submit for employer travel reimbursements, expense reports, or to replace a lost proof-of-payment from a top-up machine or the Myki website.

Myki in Numbers

Myki launched in 2012 as the official contactless transit card for Victoria, Australia, replacing the Metcard system. Managed by Public Transport Victoria (PTV), it is accepted across metropolitan Melbourne and many regional V/Line services. The system handles millions of card holders and processes a large volume of daily transit transactions across the state's public transport network.

What Is On a Myki Receipt

Using a Myki Receipt

• Keep your top-up receipt as proof of payment when submitting travel expenses to an employer or for tax purposes.
• If a top-up did not load to your card, contact PTV with the receipt reference number to initiate a refund or credit.
• Myki card refunds (closing a card) require identity verification and may take several weeks to process via PTV.
• A recreated or printed Myki receipt is commonly used for workplace reimbursement submissions where the original machine receipt was lost.

FAQs

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