About the InPost Receipt
InPost receipts document parcel locker transactions, including drop-offs and collections at automated Parcelmate stations. They confirm the shipment or pickup reference number, locker location, package size, and any applicable fees. People recreate them to verify delivery proof for a business expense claim, resolve a dispute with a sender or retailer, or replace a confirmation that was accidentally deleted from their email or SMS.
InPost in Numbers
InPost was founded in 2006 in Krakow, Poland, by Rafal Brzoska. It pioneered the automated parcel locker network in Europe and now operates tens of thousands of Parcelmate lockers across Poland, the UK, Italy, France, and other markets. The company listed on Euronext Amsterdam in 2021 and handles hundreds of millions of parcels annually.
What Is On an InPost Receipt
| Section | Details |
|---|
| Section | Details |
| Header | InPost logo, locker station ID and address |
| Transaction date/time | Date and time the parcel was dropped off or collected |
| Shipment reference | Unique parcel or consignment number (barcode and alphanumeric string) |
| Locker compartment | Compartment size (A, B, or C) and compartment number used |
| Service type | Drop-off, collection, or return label service |
| Fee breakdown | Any postage or service charge and applicable VAT or tax |
| Total charged | Amount paid, payment method (card/contactless) |
| Footer | Customer service contact details and transaction confirmation code |
Using an InPost Receipt
- Keep the shipment reference number from your receipt to track a parcel or raise a claim with InPost customer support.
- Many retailers that use InPost for returns require you to present the drop-off receipt as proof the parcel was handed over.
- If your confirmation SMS or email is lost, the printed receipt from the locker terminal is the primary evidence of the transaction.
- Business users can use InPost receipts for expense reimbursement; ensure the VAT or tax line is visible for accounting purposes.
FAQs
What information do I need to recreate an InPost receipt?
You need the locker station address, transaction date and time, shipment reference number, compartment size, and the amount charged. These details are in your original confirmation email or SMS from InPost.
Can I look up an InPost transaction online?
Yes. Log in to your InPost account on the website or app and navigate to your shipment history. Each transaction shows the reference number, locker used, and timestamp.
Is an InPost receipt accepted as proof of postage for a return?
Most retailers that offer InPost returns accept the drop-off receipt or confirmation SMS as proof. Check the retailer's return policy, as some require the reference number to be scanned rather than just presented.
Why does my InPost receipt not show a sender name or destination address?
InPost locker receipts are transaction records, not shipping labels. Personal details like sender and recipient addresses are held within the shipment record accessible through your InPost account, not printed on the terminal receipt for privacy reasons.
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