About the Good Guys Receipt
The Good Guys is a major Australian electronics and appliance retailer. Their receipts document purchases of televisions, laptops, whitegoods, audio equipment, and accessories. People recreate Good Guys receipts to replace lost proof of purchase for warranty claims, insurance documentation, or returns. The receipt includes itemised product details, GST breakdown, store information, and a transaction reference number.
Good Guys in Numbers
The Good Guys was founded in Melbourne, Australia, in 1952 and grew into one of the country's largest consumer electronics and appliance retailers. The chain operates over 100 stores across Australia. In 2016, JB Hi-Fi acquired The Good Guys, though the brand continues to trade under its own name with its own store network and pricing structure.
What Is On a Good Guys Receipt
| Section | Details |
|---|
| Header | The Good Guys store name, address, phone number, and ABN |
| Transaction Info | Date, time, register number, and cashier or team member ID |
| Items | Product description, model number, quantity, and unit price |
| Discounts | Any negotiated price reductions or promotional discounts applied per item |
| Subtotal | Pre-tax total before GST is applied |
| GST | Goods and Services Tax (10%) shown as a separate line |
| Total | Final amount charged including GST |
| Payment | Payment method (cash, card, finance), card type, and last four digits if applicable |
| Transaction Reference | Receipt or transaction number used for returns, exchanges, and warranty registration |
Good Guys Return Policy Basics
- Change-of-mind returns are accepted within 30 days with original proof of purchase and item in original condition.
- Faulty or not-as-described products can be returned under Australian Consumer Law regardless of the retailer's own policy.
- The original receipt or transaction reference is required to process any return or exchange.
- Extended warranties purchased through The Good Guys may have separate claim processes requiring the original receipt.
FAQs
Can I get a duplicate Good Guys receipt if I lost the original?
Yes. If you paid by card or have a Good Guys account, staff at any store can often reprint or email a copy. Bring your payment card and the approximate purchase date to help locate the transaction.
What transaction number appears on a Good Guys receipt?
Good Guys receipts include a unique transaction or receipt reference number printed near the bottom. This number is used for warranty registration, returns, and any post-sale service queries.
Does a Good Guys receipt show GST separately?
Yes. The receipt shows a GST line item equal to 10% of the pre-tax price, as required for tax invoices under Australian law. This is useful for business expense claims.
What details do I need to include when recreating a Good Guys receipt for warranty purposes?
Include the store name and address, purchase date, product description with model number, price paid including GST, and the original transaction reference number. Manufacturers typically require all of these fields for warranty validation.
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